Marcel van der Hart
Enthusiasm and determination
"As a project manager, you will inevitably come up against setbacks and resistance. I see that as a challenge that you have to handle constructively. I’m more than capable of handling a few surprises – including the unpleasant ones. In every process, I assess the risks and then work to reduce those wherever possible."
"I always start a project by listening calmly to what the various parties involved have to say. What are their concerns? How do they think things are going? What could become a source of resistance? By engaging in a dialogue and, above all, by listening carefully, I can quickly get a sense of where things stand. I look for what will motivate people, so that we can harness people’s intrinsic motivations in order to help the project succeed."